Easy reservation with a Tours4fun. Bad experience with UPPER ANTELOPE CANYON Tour. Negative attitude from the front desk receptionist on 2-11-20 because we came on the wrong date, the tour guide with a car van #32 (not sure, but think was L..illiy) not friendly and does not accommodate the tourists need. Was rushing through the tour.Read full review
The bus was very late. The restroom in te bus was broken and super stincky. It was a desaster. The lunch was just half subway sandwich, which was cheaper if I bought it in the samw shop, so I think they were trying to ger money from me, I f..elt stolen. (Sorry about my English, hope you understand it) Do not take this tour.Read full review
Time was change to later, fine but waited and no one picked us up, called they didn't know why, set for the next day same time still no one came. Called said would send a van in 7 min. 10 min. noone showed. They called said he would not be.. coming so they sent a giant bus to pick us up. Fine...took us to the office put us on another bus that had such little leg room our knees were right up against the seats in front of us. We specifically picked the early trip because it showed 3 hours at the grand canyoun and NO stop at the dam. Well we had a 45 min. detour to the dam that we had visited the prior week. So waited for folks and started again, 1/2 took a bathroom break at a gas station when there was one on the bus. Made another stop at Rt. 66 was good to stretch legs with such little room to move them. Got close to the Grand Canyon where a stop was made to drop off 2 people to ride the helicopter. Another stop at an imax location where people were dropped to ride a hummer, then the people got off to watch the imax, and to our surprise this was where we were eating NO WHERE IN SITE OF THE GRAND CANYON! we were to sit around and wait for these other people for 1and a half hours!!! Started out again and were dropped off to see our first view WONERFUL! 45 min. then taken to another stop for 1 hour and 15 min.....well short of the 3 hours we signed up for. but a wonderful view. trip back, stopped where one lady left her hat, stopped at a mcdonals, a gas station for people to get stuff 20 min and switch drivers. we had planned on booking one or 2 more trips this week but due to not being picked up and the little time at the canyon and especially such little leg room...did not...Very disappointed.Read full review
We had a great experience! Everything is well organized, timely and enjoyable! Book the tour and don’t be worry, they are professional, they will take care of the rest!
Young, our driver was professional and helpful! And yes, the best p..rice I was able to find!
Thank you for this experience!Read full review
APPALLING CUSTOMER SERVICE EXPERIENCE. They made a mistake in securing the reservation for my non-paying 6-year old (event after countless emails from my side to make sure this would not happen). After flying there all the way from Florida,.. the person in charge at the canyon refused to let the entire party of 4 go in. I had to sit out so that my 6-year old son (who shouldn't have paid) could go in with his sister and my wife, using my adult (paid) ticket. The inflexibility of the people at the canyon was beyond words, unwilling to compromise so that the whole family could enter. But the customer service of Tours4fun was truly appalling. They refused to own up to their own mistake and did nothing to compensate for the bad experience. They were unprofessional and below any customer service standard that you may expect in the US. DO NOT BOOK YOUR TOURS WITH THIS COMPANY. THEY WILL NOT ACCEPT ANY RESPONSIBILITY.Read full review