The sea sky gondola was down. That is one of the main reason why I booked the bus tour. as a gift for my son's 21st birthday. We live from another province, Saskatchewan. I can't cancel plans because we were in BC one day before the day of ..the bus tour. And I received an email saying they will refund me a portion of what I paid because of the cancellation of the Sea Sky Gondola. Where is my refund? When am I getting my refund?Read full review
The tour guide was prompt and very accomodating. The suspension bridge is really fun and we loved climbing around in the trees. The bears at Grouse Mountain was interesting to be seen around, the Salmon hatchery there was no bigger salmon's.. that I could see at this time of the monthRead full review
Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
Excellent tour for day trip, breathtaking sights, tour guide knowledgeable about area and the region, very glad we did this tour it’s a full day of touring but worth it.
Bilingual translation is excellent needs to be inclusive with all.. passengers, noticed a drop off very early in the day and tips expectedRead full review
The tour was excellent, covered everything that I had wanted to explore. The driver/tour guide was very knowledgeable and shared a lot of information. However, I do have a complaint. I was picked up from a hotel that was further away from t..he residential area that I was staying at. I was surprised to learn that another family was picked up from a hotel closer to where I was staying. I could have been picked up from the closest hotel.Read full review