Excellent customer service. Henry (Guide) and Wendy (Driver) were polite and very friendly. Food quality was very good and hotel accommodation was acceptable per 3 star rating.
I would definitely recommend to take this short and sweet tour...Read full review
By: Marie Nina Dreyfus | Wed May 29, 2019 at 12.10 PM
the iterinary for places to tour did not include the botanical gardens as a choice.
was not specified before buying the trip .
will help if there are list of what places are included.
and to specify that other places the tour had scheduled,.. like the places that was added is not mandatory.Read full review
One of the worst tours I have ever taken .I paid a way lot of money just for accomodation and transport.my trip did not even include the ticket prices for Banff gondola and Icefield .the customer service agent was so rude and hang up the ca..ll on me.he doesn’t know how to talk to a customer.i will never recommend this tour to anyone.Read full review
By: Nellie Holloway Mixon | Mon May 27, 2019 at 02.58 AM
Short trip but packed with activities.We were on the go every day. The tours we good. Sorry to we got to first hotel kind of late. Also we left early every morning. Yes could sleep on the bus.
Kingston thousand island cruise was very relaxing, french dinner was yummy, museum visits were informative & educational, driver jimmy was nice and our tourist guide Joyce was well prepared/organized and did her job well.
I just want to i..nform you that the first night May 18, 2019 the Auberge Royal Versailles hotel at Montreal,
was not good enough, the coffee maker was not working, no microwave and the bed had so much bedbugs. My 11year old son after taking shower slept right away but not yet 1 hour he was complaining of itchy feet and he had rashes all over his arms and feet.
He was sneezing terribly,
that's why we hardly slept at that hotel. I mentioned to our tourist guide regarding the dusty beddings.Read full review
By: susan Randfield | Sat May 25, 2019 at 01.46 AM
It was a great tour we saw lots but I think we lost some things in translation as the 2nd language was mandarin and although the tour guide was good we really didn’t enjoy listening to the other language explanations
By: RICARDO CASTILLO | Fri May 24, 2019 at 11.14 PM
Excellent tour, from the reservation process to completing the tour. I just have to point out that it is necessary to be notified in advance if there is any activity that can not be done, since we arrived at the American side of the waterfa..lls and we could not use the boat for administrative matters, which do not correspond with the agency, however I think they should have informed us in advance. For everything else I must thank them for the responsibility they were with us in everything else. Highly recommended.Read full review