Tour was managed excellently. Joyce and Jimmy were very helpful and they made us feel like home very caring. I loved the hospitality of Joyce, 5 stars for her. Please properly justify her efforts she is best. Thanks
Easy to book and upgrade at late notice to the helicopter ride. Pickup, transfers and flights seamless. This tour is fabulous when you get to see and do everything you pay for. The tour guide is very quick to say "no time for that". We foun..d this unacceptable and had to insist that we do the boat and helicopter ride that we paid for. His translation from Spanish/Italian to English caused confusion at times. There is very little commentary on the tour regarding history of the area etc. If he spent less time fluffing around wasting time, there is time enough during the trip to do everything twice over. Would recommend the guide reads this feedback and improve, he may get more tips without having to push for one.Read full review
First of all I had no idea what time and who was picking me up and what hotel I was staying at until day off or night before- tips were mandatory and counted- I had no idea where tour was going each day until that morning- tour was carried ..out in Chinese and English and one of the guides spoke predominantly Chinese and told us if we need explanation to just ask! Vincent and James were awesome and very kind and funny- the stops for lunch should have been at places we could walk or try new things as we waited a long time for group that bought lunch - Columbia icefields trip to glaciers should be stopped! The bus was delayed so we waited for over an hour! We were at one attraction for 4.5 hours! This was a waste of time- I felt the tour was not to explore but to take picturesRead full review
Como o grupo de chineses era maior,o guia demorava dando mais detalhes para eles ,por exemplo:nos museus formava o grupo deles e ele explicava tudo aos chineses e nós ficávamos isolados lendo os comentários.O certo seria vcs não mistura..rem os grupos de chineses com as outras pessoas que são línguas bem diferentes .Eu entendo Espanhol,Francês,inglês e Português.O guia dava uma rápida conversa em Inglês para nós e passava o tempo quase que todo falando em chinês.Ficou muito a dever essa excursão!!!Read full review
Great Trip. Guide and driver were very punctual and we appreciate their effort to keep everything in schedule. It was rushed at some places, but that's why we were able to see all those places and cover 2500km in 3 days. It cost us extra a..round 283$ each person for entrace fees at 6 different places and buffet lunches and dinner ( you have the option to buy your own food, ). Overall the trip was aweome.Read full review
By: Reynaldo Antonio | Mon May 20, 2019 at 03.35 AM
We didn't get to see some attractions we like because itenerary
changed. The hotel in Athabasca has no elevator, my handicapped partner struggled going up the stairs to 3rd floor. Lot of waiting time for the ride options to finish. Overall.. we enjoyed the sightseeing of beautiful sceneriesRead full review
Seat rotation was not done properly. There were some passengers without VIP seats who were always in the front seats of us. For those passengers who did not opt for dinner and when hotel was just 5 mins drop, they should be left at the hote..l first.Read full review
By: Dianne Elizabeth Lowe | Sun May 19, 2019 at 01.11 AM
The experience was amazing and our tour guide was very thorough with both his knowledge of our tour and the area we were visiting, but very patient with our diverse tour group...
We had 2 Aussies
2 Pommies
2 Mexicans
3 Germans
3 Italians
By: Syed Aemad Mehdi | Fri May 17, 2019 at 01.39 AM
I could only do the US leg of the tour. I should have been told beforehand that the tour includes a trip to Canada and that I won’t be able to go there (and be on my own without the group).
The tour guide did his best to facilitate. But ..i feel I should have been informed beforehand, or have an adjusted (lower) fee because I was missing half the experience.Read full review