The communication at this company was terrrible. After we initially purchased our tickets, we received absolutely no more notification of what to do or where to meet. Not a week before our trip, or even the day of. When we didn’t find any..one who was supposed to be picking us up at the airport on time, we called the emergency number and a lady with a strong Chinese accent picked up on the other end but she didn’t understand me, I couldn’t understand her, and so she hung up on me after saying she didn’t know how to help me.
After receiving a strange call from a California number from a man with a strong Asian accent I couldn’t confidently understand, we were approached and hauled off to a bus that brought us to a hotel where we waited for 3 hours standing around before starting our trip.
On day 1, we did not see anything besides our hotel. Despite it appearing that we would start touring then and despite that we still had to pay a $9 service fee. On day 2, our itenerary stated we would see Lake Powell. We didn't even stop. For the Bryce National Canyon stop, we drove 5 hours from where we were (not including the lengthy bathroom stops because you can’t use the bathrooms on the bus) to make ONE stop at Bryce Canyon for LESS than 40 minutes.
We spent more time at Chinese buffets than at Bryce Canyon, Grand Teton, and Zion National Park combined! We went out of our way to get to some of these Chinese buffets, which resulted in more time waiting around on the bus, because the tour guide would get to eat free for bringing in a bus full of people.
Besides spending more time eating than at the actual destinations, we spent just as much time at bathrooms along the way. There is a bathroom on the tour bus but if it’s used it will make the entire bus smell like sewage. You would stop for a bathroom every 2 or 2 and 1/2 hours and EVERY female on the bus used the bathroom EVERY time so there would always be extensively long wait times for that reason. Our tour guide would specify a time to be back by the bus at and most travelers did not abide by that (and faced no consequences) and we waited for longer than expected or also, we sometimes had to wait because there were still people in line for the bathrooms since lines were so long.
Also, it may be important to note this specific tour was much more focused on Asian customers than American. My boyfriend and I were the ONLY non Asian people on the bus. There’s nothing wrong with that although, it did make us feel uncomfortable with some of the looks and reactions we got and we also felt left out when our tour guide would speak more in Chinese than English and failed to ensure we also knew what was going on. His English was not the most clear and there were multiple occasions we didn’t understand what we were supposed to be doing or what the money we were giving him was for.
Overall, if you’re looking to see a bunch of places for a very short amount of time, you don’t care about being in a bus for half the day, everyday, you love Chinese buffets, and you prefer your vacations to be a little more sketchy, this is a perfect trip for you. If not, I would suggest you look elsewhere for tour companies or even just pick a few destinations, spend however much time you want there, and be able to actually take in all the destinations for what they’re worth. Good luck.Read full review
The tour guide Christian was great. He was very helpful and kept us on schedule. We had plenty of time at the destinations to explore and take it all in. I am the kind of traveler who likes a medium-to-fast-paced tour where some stops are q..uicker than others, so this was perfect for me. Thanks for the unforgettable experience!!Read full review
Nice tour to cover all major attractions in a short time span.
Just be aware that even though the basic cost is low, be prepared to spend $ 80-100 for entry fees etc.
Special shout out to tour guide Rebecca took extra effort to ensu..re comfortable and joyful time for everyone. She actively shared many interesting facts about places in both English and Chinese languages. Rebecca also politely and skillfully handeled all passengers concerns.
Bus quality can be improved. But I guess you can't ask for more in the amount you pay.Read full review
Zoe was a very nice, helpful, and overwhelmingly friendly tour guide. She shared a lot of interesting information about the different places that even the local-destination tour guide did not mention. I felt really welcomed and happy duri..ng this though short but absolutely wonderful tour!Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
20%
By: Link Huang | Wed May 16, 2018 at 11.17 PM
Our $350 tour package was really bad. I've never had a tour experience where they drop us off in the city center for lunch and had to get my own taxi to get back to the hotel. The tour guide was also very ignorant, everything she said was..... "this cathedral is very nice, i recommend you to check it out." Then i read it on wikipedia, it was rich in history and have important significance in history.Read full review
By: Marino Fernandez | Tue May 15, 2018 at 01.52 AM
First time in Spain but this tour introduced us to the diversity of cultures of this country; to the sights and sounds of the city and the beautiful places, parks and shops.
Kudos to Mr. Pedro Santos (our tour guide) he definitely knew e..verything. ..Read full review
My husband and I took this tour in November 2017 and I would say we did not regret booking this tour! It was our first time in Europe and we wanted to see a little bit of everything. This tour showed us the highlights of Italy specially tho..se famous spots we only get to see in movies or magazines. Our tour guide DJ was very knowledgeable and speaks English fluently. He was very professional. The driver Frank was very good too! We felt safe in the bus. The bus/coach was comfortable and despite the long drive, DJ got us entertained by his stories about Europe and it's rich history. Not only did we get to see all those beautiful places in days but we have also learned so much. The hotels and accomodations were great except for 1 or 2 hotels that seemed dated but for the price that we paid for this tour, it was well worth it. We couldn't complain! We have also developed friendships with other peers on the tour with us. I would book again with GoEugo and have definitely recommended Tours4Fun to our friends here in the US. Thank you for the wonderful service specially to our tour guide DJ. You are awesome!Read full review
I expected much more fun in the tour but instead we travelled a lot and stay more time in the bus than in the cities. I was very disapointed about the cancel of the Vaticano tour because this is the main purpose for this trip. I understand ..that you couldnt control this but I would like be more time in the city and maybe we could enter to the Church. I didn't interested in the leather o even in the perfume factory. I think we should arrived to the hotels like 11:30 pm instead of 8 pm and that 3:30 hrs be un the cities. Be an hour in almost all the cities and stayed in the highway hotels 12 hours was a waste of time. Also I had much more information in my fast reviewing of Wikipedia about the places than in the tour information. Furthermore, there was no interaction moment, non any interest in the group relationship. Although, maybe not always the people want yo to meet each other, I think that in this ocassion everybody were in the friend mood.Read full review
Worst hotel except in Rome they made us stay in country side lodge whose rate per double room was 40$ Guide was good but needs maturity This is worst for the money paid
By: Tathagata Chakraborty | Thu Mar 01, 2018 at 09.33 AM
Last year I toured with my full family - its a group of 7 and we really enjoyed the tour . The hotel accomodation was nice , bus been comfortable and the staffs were very nice and helpful . The best has been the tour co-ordinator Alex who.. was very co-operative and supportive . My mom was handicapped and slow but Alex adjusted the trip so well taking care of her limitations . I have already refered to my coalegues and do so in future tooRead full review