The tour was fantastic the only complaint that I have is with the tour guide. He was a very nice guy but not very organized. He would count the number of people multiple times before we could move on even the other tour guides with us were ..frustrated. He never told us where we were headed next so we did not know what to expect. At one point after eating lunch my mother and I were looking through a store and did not realize that we were a couple minutes late for checking in when we arrived the other tourists told us that he was going to leave us if we didn't arrive soon. They were mad that a tour guide would leave us especially since we were in Canada. However he was taking them across the street to SHOP. At this time it started pouring and there were tourists that were mad because if they had know they were just walking across to shop they would have stayed where they had been, so as not to get soaked. More information about the itinerary would be nice.Read full review
We really enjoyed our travel,nice views it is just amazing. The tour guide we had is the best. His name is Fernando he has a lot of knowledge of the area and explain everything perfect. Tour was in two languages English and Spanish what mak..e that even nicer . 100% recommended. We also had the opportunity of go see the falls from the Canadian side.......Read full review
Recommend everyone has ample time for breakfast before going on the bus so that they can be more alert. Breakfast is the most important meal of the day.
Coaches and guides were good but some water should be provided
on board also drinks holders at the seats.
Hotels were fine but some early starts were unnecessary in our opinion it is a holiday not an army trip !
100% LOVED OUR DESTINATION & WENDY WEN OUR TOUR GUIDE!!
By: Anonymous | Tue Oct 03, 2017 at 07.15 PM
Bus tour was awesome!! Niagara Falls Canada was amazing!!!!! All our destinations were great but Wendy Wen was absolutely professional, very informative & just a wonderful tour guide!!!! She is great!!!! Jane LeBlanc & Kenny Kemp!!!! From L..ouisianaRead full review
It was my second trip to the Niagara Falls with you and my mum's first. Both were amazing! Great itinerary! Would recommend and definitely will use your company again. Last year I had Jupiter as my guide and he was amazing: punctual, told u..s many interesting facts. This time we had Wendy, who was also great only didn't give us as much info as Jupiter did. But she's very entertaining and kind, too!Read full review
The tour guide was amazing, funny and respeful. I understand you guys have the cheapest price in NYC area but please remember we are also humans being 1 first the hotel we stay in Toronto Howard Johnson was horrible dirty, smelly and dirty ..spiders around it was horrible. 2 second improve the buses seat and bathroom service my back got hurt with the seat very uncomfortable and the bus was horrible very bad smell please would be better if you guys rise the price but bring a better service the urine smell was killing my nose. I can not recommend you guys while you keep this issue that affect the customer. When you do this let me know because I have lots of friend want to do this but I don't want they have the same experience I had.Read full review