By: Patricia O'Callaghan | Tue Jul 30, 2019 at 04.41 AM
The first tour of Calgary city was just a tour of the library and a music museum so for me it was not a tour of Calgary. The tour operator was great. It would have been better to know the intinary in advance to make a decision to go or not ..or at least to be able to be dropped of in Calgary then meet back in 3 hrs. Where my accommodation was in Calgary it meant a lot of early days and late nights I felt I was on the. Coach longer than I,was off it. Reticulous when every one else stayed where the tour was I then had a 2hr drive back to the hotel which was no where near any where you could go to eat.The hotel I was in at Banf was an inn not a hotel and it was old fashioned and tired and the breakfast room was not attached to,the inn also there was no lift. I just couldn't get up,the stairs with my case I had to ask for a room change on the ground floor which they could not do. It was resolved by them taking my case to my room and in the morning bringing it back down. Other than the tour of Calgary the rest of the tour content was good.Read full review
It was an awesome experience. We were Simply blown away by the beautiful sceneries. The glacier is the bomb. My husband,s big smile seeing the toe of the glacier is priceless. Thank you tours for fun and also to our very professional to..ur guides Jerry and Jess.Read full review
The tour is good except that I am surprised that the tour is conducted in both Mandarin and English when I have booked for an English speaking tour. The tour guide's English is not fluent and many a times since its conducted in 2 languages,.. Mandarin first followed by English, the description of the scene would have been passed by the time he translate to English.Read full review
The best part is, it has covered all beautiful places only in five days and at the same time it was not so hectic. But I was not satisfied with the tour guide. His information was not very effective and his English was not good.
By: SHAKEEL IMTIAZ MIRZA | Wed Jun 12, 2019 at 07.41 AM
pickup guy was very rude to us , once we met him next day
we cannot expect such rudeness from a employee of such a good company , actually he forgot that he picked up previous day , and got
very angry with us , understanding we are some.. else
entire tour was outsourced to local company , calgary tours which we were not aware
all schedule was not preplanned , and decided on the day of travel
each day
as itenarary changed , last day schedule became first day , and first day became last day
so if we have to meet some local friend we were unable to do so
missed ice crawler reservation as till last day tour guide was not sure
what time we will reach there ??/
always try to insist all activities through tour 4 fun , whi were charging very high as compare to online ratesRead full review
Decent accommodation at Calgary for the prices charged, although they were located near the Airport and hence moving around the city was a bit difficult. But we still managed.
However the tour bus service was good being spacious and comfor..table. Our tour guides were also nice people.
Regular snack and loo breaks were provided. Although, a bit of extra time could have been provided at some places like Johnston Canyon, for example.
The money charged in cash by the guides, at the end of everyday in the name of tip/service fee is a bit ridiculous - as we can't find a proper reason why it would be mandatory and not included in the total package price paid upfront.Read full review
Very good service, amazing tour well selected destination, sufficient time was given to enjoy the location, timed loo breaks, and would specially like to mention about my tour guide David excellent service, professionalism and kind gestures... only complaint on the tour for day 2 when we had to travel for banff and ahead all other guests were given to stay in lake louise only we where sent back to calagry which was a tiering travel back when the same set of guest travelled with us the next day for our tour, this part was very badly managed. we had to sit for 2 further hours in the bus back to calagry when all other guest were droped off. with the same itenery as us.Read full review