we were just a little disappointed with some tour guide who are not that fluent in english.most often they speak in chinese/mandarin.there was one guide who provided excellent assistance.kevin.he led the hilo day tours.very good.All hotels ..are ok.thanksRead full review
The majority of tour participants are Mandarin speakers, including the tour guide, and 70% of the time he gave instructions in Mandarin, the rest of the time with unclear English, we didn't know what is happening and where to go. The wait t..ime after the antelope canyon tour was the worst. Tourists of the tour either visit lower or upper antelope, given that participants of the lower start the tour earlier than the upper ones, they obviously will finish the tour earlier as both tours have the same duration. Yet, the guide didn't mention when and where the coach will come back to pick us up at the venue, and around a dozen of us were left waiting at the windy and barren parking lot for over an hour. No idea why they chose to wait till the upper tours finish before taking care of us. Very poor management.Read full review
I bought 2 tickets for the tour at 11am , and when I arrived there, it was at 1pm .. My friends bought it at 11 too, but it wasn’t at that time either .. For this webpage , they sold us the time they wanted to sell us, no the time we wan..ted.Read full review
It was so bad than not expected. It was my second time. The tour guide is so lousy and dont have any after customer services. Regards at the navajo, those indian tour guide is one heck of a lousy and unprofessional people. I dont know if i ..can recommend my friends to go antelope canyon.
Thank you .Read full review
By: Nancy Katerine Romero Ibanez | Mon Jan 06, 2020 at 05.39 AM
My friends and I bought the tickets for antelope canion in this page for the same time tour. So we print the tickets and we didn’t check. When we arrived at the antelope for the tour we realized ours tickets were at different time and we ..had to split in different groups at times so far one each other. So bad Read full review
The group of people with us are so loud it should be part of the tour guide to tell everyone to respect each other company. We neeed to sleep at 440am but they keep on talking until the time that we are going home still very loud. Hope you ..can address to Frank our tour guide next time include it on his briefing. ThanksRead full review
Tour guide should provide more informative on the destinations. I expected water was provided like my last tour but there was none. We asked the tour guide but he dodged the request several times ( we did hear he mentioned water was inclu..ded in the $10/person/day service fee)Read full review